App Not Launching

Comprehensive App Startup Troubleshooting

Here's a detailed guide for resolving app launching issues with OrbVPN:

1. System Requirements

Device Compatibility: iOS Requirements:

• iOS 14.0 or later
• 200MB free space
• 1GB RAM minimum
• Working internet connection
• No conflicting VPNs

Android Requirements:

• Android 8.0 or later
• 150MB free space
• 2GB RAM minimum
• Google Play Services
• Required permissions enabled

2. Storage Management

Space Optimization:

Component	Required Space	Action
App Size	80MB	Check available space
Cache	50MB	Clear if needed
Updates	100MB	Ensure space for updates
Logs	20MB	Clean periodically

3. App State Resolution

Clear App Data Process: markdown

1. Force Stop:

   • Close all app instances
   • Clear from recent apps
   • Wait 30 seconds
   • Check background processes

2. Cache Clearing:

   • Go to System Settings
   • Find OrbVPN in Apps
   • Clear Cache
   • Clear Data
   • Restart device

4. Installation Verification

Clean Installation Steps:

1. Uninstall Process

   • Remove existing app
   • Clear residual files
   • Restart device
   • Check system space

2. Reinstall Process markdown Step 1: Download from official source Step 2: Verify app signature Step 3: Grant permissions Step 4: Initial setup Step 5: Test launch

5. Permission Management

Required Permissions: Essential Permissions:

• Network access
• VPN configuration
• Background running
• Storage access
• Location services (optional)

System Settings:

• Auto-start capability
• Battery optimization
• Data usage rights
• Security permissions

6. Conflict Resolution

App Conflicts: Check for Conflicts:

• Other VPN apps
• Security software
• Firewalls
• System cleaners
• Battery savers

Resolution Steps:

1. Identify conflicting apps
2. Temporarily disable
3. Test OrbVPN
4. Configure exceptions
5. Monitor performance

7. System Health Check

Device Optimization: Memory Management:

• Close background apps
• Clear RAM
• Restart device
• Check system load
• Monitor resources

Network Status:

• Test connectivity
• Check WiFi/data
• Verify DNS settings
• Reset network settings

8. Update Management

Version Control:

Action	Purpose	Frequency
Check Updates	Latest version	Weekly
Auto-update	Keep current	Enable
Beta Channel	Early access	Optional
Version History	Track changes	Monthly

9. Recovery Procedures

Emergency Recovery: Basic Recovery:

1. Force stop app
2. Clear cache
3. Restart device
4. Test launch
5. Monitor stability

Advanced Recovery:

1. Backup settings
2. Remove app
3. Clear system cache
4. Fresh install
5. Restore settings

10. Launch Sequence Verification

Startup Process: Normal Launch:

1. App icon tap
2. Splash screen
3. Login screen
4. Main interface
5. Ready state

Troubleshooting Launch:

1. Clear recent apps
2. Cold start
3. Monitor loading
4. Check errors
5. Verify success

Quick Fix Checklist

✅ Immediate Actions:

• Restart device
• Clear app cache
• Check storage space
• Verify permissions
• Update app
• Check internet
• Remove conflicts
• Test launch

Error Code Reference

Common Launch Errors: ERR_LAUNCH_001: Insufficient Storage ERR_LAUNCH_002: Permission Denied ERR_LAUNCH_003: Version Conflict ERR_LAUNCH_004: System Incompatible ERR_LAUNCH_005: Resource Unavailable

Prevention Guidelines

Maintenance Routine:

1. Regular updates
2. Cache cleaning
3. Permission checks
4. Conflict monitoring
5. Storage management

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Pro Tips:

• Keep system updated
• Maintain adequate storage
• Regular app maintenance
• Monitor system resources
• Keep backup version

Note: If the app still fails to launch after following these steps, contact OrbVPN support through alternative means or visit the official website for additional assistance.

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