User Tickets API
Retrieve all tickets for the authenticated user
Support
User Tickets API
Retrieve all support tickets created by the currently authenticated user. View ticket history, status, and details.
User's Tickets
Personal ticket list.
History
All past tickets.
Status Tracking
Monitor progress.
Endpoint Overview
QUERY
/graphqlRetrieve all tickets created by the currently authenticated user.
Authentication:Bearer Token
Required scopes:user
GraphQL Query
query userTickets {
userTickets {
id
subject
text
category
status
createdAt
}
}Variables:
{}HTTP Request:
curl -X POST https://api.orbnet.com/graphql \
-H "Content-Type: application/json" \
-H "Authorization: Bearer YOUR_TOKEN" \
-d '{
"query": "query userTickets { userTickets { id subject text category status createdAt } }",
"variables": {}
}'Response
200User Tickets Retrieved Successfully
{
"data": {
"userTickets": [
{
"id": 1,
"subject": "Issue with login",
"text": "Unable to login with my credentials.",
"category": "Technical",
"status": "Open",
"createdAt": "2024-08-11T14:32:00Z"
},
{
"id": 2,
"subject": "Payment issue",
"text": "The payment did not go through.",
"category": "Billing",
"status": "Closed",
"createdAt": "2024-08-10T09:20:00Z"
}
]
}
}Response Fields
idInt!Unique identifier for the ticket.
subjectString!Brief subject or title of the ticket.
textString!Detailed description of the issue or request.
categoryString!Category of the ticket (e.g., Technical, Billing).
statusString!Current status (e.g., Open, Closed, Pending).
createdAtDateTime!Timestamp when the ticket was created.
Related Endpoints
Authentication Required
This endpoint returns tickets only for the authenticated user. Ensure a valid bearer token is provided.
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